Dear GBCA students,
- If you have any questions about the course, please send inquiries need to be sent via https://forms.office.com/r/WSYHn7HauC. if you DO NOT have any questions, please DO NOT complete the form. Please make sure you include the correct student ID all the time in the inquiry.
- Please DO NOT e-mail us just to inform us that you have submitted assessments. We receive reports from Moodle each week and keep track of which assessments have been submitted and waiting to be marked. Trainers strive to finalise assessment marking within 2 weeks after they have been submitted, but it can take longer if the number of submissions is large.
- All student receive a Welcome Letter when you start the course, which includes information about timetable. Also, the timetable is always available on Moodle, so you do not need to email us to ask about the timetable.
- You can raise questions related to learning and assessment in the "Class forum" section in each class. Trainers and training officers will respond to questions put in the forum so that all students can view the answers and engage in the discussion in the forum.
- Please DO NOT send multiple inquiries with the same content every day. It does not help you to get a quicker response, but will prevent us from responding quickly when receiving so many inquiries. Also, when doing so, the messages you send can be marked as "SPAM" and suppressed by our server.
- It is crucial that students need to inform us of the e-mail address and mobile number they are using if it has been changed since you started the course. In that case, you will need to inform us via https://forms.office.com/r/WSYHn7HauC and provide us with the updated e-mail address and mobile number.
Thank you. Have a lovely weekend!